FAQs
- Release Date:2024-06-18
THE MOST COMMON QUESTIONS
Yes, we are a manufacturer specialized in producing high-quality luggage, travel cases, and LED makeup cases
(1)Before the order to be confirmed, we would check the material and color by sample, which should be strictly the same as mass production.
(2) We will track the different status of production from the beginning.
(3) Every bags&luggage quality checked before packing.
(4) We’ll be also your serious QC. Before delivery, clients could send QC or point the third party to check the quality. We will
try our best to help clients when problemS occurred.
Yes, we support OEM & ODM customization. OEM will support printing the LOGO at the location the customer wants, and ODM will support customization according to the drawings.
Free samples available, air freight should be paid by buyers and the Sample lead time: 5-7days
1. We are a manufacturer, so the quality and timeliness are absolutely guaranteed, and most importantly, the price will be relatively low
2 We are a passionate, professional and responsible team., You can contact us at 24hours by mail, phone, whatsapp, or others., to achieve worry-free pre-sales and after-sales
3. We use the eco-friendly material，and hope to make my own contribution to the earth’s environmental protection
4. With us, your business in safe & your money in safe.
Send an inquiry on our website and tell us what products you need and the quantity. We will forward the inquiry to the corresponding product experts and they will contact you within 24 hours
Yes, we provide free quotes. All new and old customers benefit from this service.
Yes, 80% of the product manufacturers provide free samples. If the product is of a high value, you will have to bear the cost.
Many suppliers have a good cooperative relationship with HX Leather Goods, They are usually our top choice. We will also look for factories through the B2B website, such as Alibaba and so on. Further, we find some suppliers through well-known exhibitions in China, such as a Canton Fair.
We have a special after-sales service manager. If you are dissatisfied with our product expert services, you can file a complaint with our after-sales service manager. Our after-sales manager will answer within 12 hours, give a clear solution within 24 hours.
